HEALTH INSURANCE & COVERAGE
Since 2008, you can go directly to your exercise therapist without needing a doctor’s referral. You will begin with a screening to determine whether exercise therapy is appropriate for the pain or discomfort you are experiencing. In some cases, you will be advised to first contact your GP before exercise therapy treatment can begin.
We have contractual agreements with most health insurance providers.
Under 18 years of age
Full coverage for chronic conditions.
For conditions that are not chronic, a maximum of 18 treatment sessions are covered under the basic health insurance, or more under the supplementary health insurance packages.
18 years and older
For all chronic conditions, treatment is insured starting from the 21st treatment session under the basic health insurance (the first 20 sessions fall under the supplementary packages). As of 1 January 2018, the basic health insurance provides coverage for 12 sessions for the treatment of arthrosis in the hip or knee joints. In this case, you must first have a referral from a GP or specialist. You can contact your health insurance provider to find out which chronic conditions are covered by your insurance.
For conditions that are not chronic, the extent of your coverage depends on your specific supplementary insurance package (varying from 6 to an unlimited number of treatment sessions). Please contact your health insurance provider to find out how you are insured. If you do not have a supplementary insurance package, then you will receive an invoice from the exercise therapist.
PRACTICE GUIDELINES
Your appointment is important to me and I have reserved this time especially for you. If you cannot make the scheduled appointment, please cancel or reschedule 24 hours in advance. Otherwise you will be charged the late cancellation fee of €30. This is not covered by your health insurance.
– For your first appointment, you will need to bring: your health insurance card, identification and, if you have been referred, your doctor’s referral slip.
– After the intake and physical examination, we will discuss a treatment plan designed for your personal needs and goals. The treatment sessions will include specific exercises and information, as well as tips and advice.
– It is a good idea to bring your own towel.
– The first treatment session lasts 45 minutes. After that, each session lasts 30 minutes.
– To ensure an optimal treatment, it is important that you provide the exercise therapist with any relevant information.
– Contact your health insurance provider to find out how many treatment sessions of Mensendieck exercise therapy are covered by your healthcare package.
– Patients and therapist are expected to behave in accordance with the generally accepted norms and values.
QUALITY ASSURANCE
As a Mensendieck exercise therapist, I am registered with the quality register for paramedics (Kwaliteitsregister Paramedici). This means that my knowledge and experience is up to date and meet the required quality standards to be allowed to provide treatment. Also, I am a member of the professional association VvOCM (Association for Cesar and Mensendieck exercise therapists) and I continually take part in refresher courses and peer consultations to keep my professional skills and know-how current and to continue to provide high-quality treatment.
COMPLAINTS PROCEDURE
Of course, the goal of treatment is to respond to your request as well as possible. If you are not satisfied with something, then I am certainly open to talk about this with you. If I am not able resolve this feeling of dissatisfaction, then I can refer you to follow this complaints procedure.
PRIVACY STATEMENT
The practice works according to the Act on Medical Treatment Agreement (in Dutch: Wet op de Geneeskundige Behandelingsovereenkomst, WGBO). This provides guidelines for certain aspects of healthcare concerning the relationship between the patient and the healthcare provider. The act is primarily focused on strengthening the position of the patient. Requirements are defined regarding data, permission and inspection. The act assumes a relationship of confidentiality, in which patient and exercise therapist discuss matters and make decisions together as much as possible, on the basis of equality. For more information about the protection of personal data, you can visit the website: www.mijnprivacy.nl. Your personal data is handled with great care. The ‘Personal Data Protection Act’ (in Dutch: ‘Wet op Bescherming Persoonsgegevens’) applies when registering your personal information.
Everything the patient discusses with the therapist is to be handled with care and is subject to confidentiality. The healthcare provider is also obliged to provide you with clear information about your treatment. The therapist will inform, guide and advise you at the beginning and during the treatment. The patient is responsible for providing the relevant information.
A file about the treatment is kept by the exercise therapist. You have the right to inspect your file, that according to law is kept for a period of 15 years from the moment of first contact. Of course, only data related to the treatment will be stored.
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FOR REFERRALS
When do you, as a GP or specialist, refer someone to an exercise therapist?
If a patient is prepared to do something themselves to address their pain or discomfort and improve their posture or movement patterns, or even in case of a chronic condition, exercise therapy can be useful.
An exercise therapist has added value for:
– the prevention of, reduction of or learning to live with pain or discomfort in posture and movement
– acute or chronic pain in the musculoskeletal system
– learning to deal with tension-related pain or discomfort
Exercise therapists work with the Balm model of behavioural change and from a holistic vision. The overal purpose is the continued improvement of healthy movement patterns, whereby the focus lies on self-sufficiency and independent functioning of the patient in the day-to-day activities.
A personalised treatment plan will be discussed with the patient, taking their physical and mental condition into account as well as his or her social circumstances. A holistic approach to the human body is a consistent factor in the various treatments. The patient undergoes a postural and behavioural change through a cognitive and proprioceptive experience and becomes involved in the treatment. In this way, the patient learns to independently analyse and correct his or her posture in the daily activities.
The individual takes responsibility for his/her own posture and movement. Ultimately, the insights gained, the renewed connection with the body and the improved posture help the patient to better understand, deal with and even prevent pain or discomfort.
EXTRA REASONS FOR REFERRAL
– The practice is well-located and very easily accessible.
– Patients do not have to wait to start therapy.
– There are contractual agreements with most health insurance providers.
– To provide the most effective healthcare, I provide treatment in combination with various movement groups for specific needs.
– I specialise in pelvic instability, pregnancy-related pain and discomfort, dance injuries and corporate exercise therapy.
– To support the recovery after treatment, I also give weekly group classes in pilates, dance, yoga and essentrics, which I have done for more than 10 years in Amsterdam Oud-Zuid.
